
The aviation world overhauled its work procedures three decades ago
following a collision between two Boeing 747s killing 583 people in 1977 in Tenerife. The accident was caused by several mis-communications between flight crews and air traffic control. In its wake and under NASA's lead, communication protocols and team communication were reworked into what has been first dubbed Cockpit Resource Management and is now known as
Crew Resource Management (CRM). CRM recognizes the importance of human factors in complex, stressful, tiring and risky environments.
The New York Times
reports today how the Institute of Medicine and other healthcare institutions have recommended, starting five years ago, that healthcare personnel follow similar training as well as take inspiration from how aviation handles
error reporting. Pre-operative briefings, post-op debriefings, checklists and procedures can contribute to better team performance by being both more flexible to use input from all team members (not just the boss) and more rigorous by making sure things like drug incompatibilities are avoided.
Additional reading:
Crew Resource Management and its Applications in Medicine.
more...
October 31, 2006
Related topics:
Quality, Safety, Errors

Last week The Children's Hospital (TCH) in Denver, Colorado
previewed its new facility scheduled to open a year from now. The new 270-bed hospital will reside on 48 acres, occupy 1.44 million square feet, feature all private patient rooms with sleeping space for two adults, and offer more amenities for families such as lounges, additional sleep rooms, a library and business center, and a teen center with a range of entertainment and learning activities. The new building is designed by
Zimmer Gunsul Frasca Partnership (ZGF), a firm which already designed several pediatric hospitals in California, Texas and other states. The Denver Post
reposts that $25 million out of the $600 million spent on the project are dedicated to information technologies including:
more...
October 20, 2006
Related topics:
Facilities, Contract Awards, IT & software
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