Toshiba Recognized by MD Buyline
MD Buyline recognized Toshiba with a top ranking in six of a total seven areas for which MD Buyline completes evaluations. MD Buyline completes assessments of healthcare products and offers a series of comprehensive databases including many products which are commercially available.
The six areas where Toshiba won the highest rankings include cardiac cath and special procedures angiography, radiography and fluoroscopy, cardiac ultrasound, diagnostic ultrasound, CT, radiographic unit (both conventional and digital), and MRI.
Representatives from Toshiba cite the organization’s commitment to support after sales are completed, a particular benefit to those organizations after deployment of products. The result of such is a significant means to develop customer loyalty.
The company further highlighted their commitment to enhancing customer service by creating a new position, customer support management (CSM). This individual is responsible for customer focused management. Those individuals support customers from the time that an order is placed.
Toshiba representatives further highlights the importance of dedication to customer service in continued growth of the business.
September 3, 2008 Related topics: Imaging, Trends, Diagnostic, IT & software